Shipping policy

Shipping Policy

Shipping Availability

We currently ship to Canada.

If you have questions regarding shipping availability or delivery to your location, please contact us a before placing your order.


Order Processing

All orders are processed within 1–2 business days after your purchase is completed.

Once your order has been processed, it will be prepared for shipment and a tracking number will be sent to your email.


Shipping Timeframe

Orders are typically delivered within 5 business days after shipment.

Please note that delivery times are estimates and may vary depending on the shipping carrier, weather conditions, or other unexpected delays.


Shipping Costs

Shipping costs will be calculated and displayed at checkout before completing your purchase.

Customers are responsible for shipping fees unless otherwise specified.


Lost or Stolen Packages

If a package is lost in transit or reported as stolen, please contact us immediately.

We will contact the shipping carrier to open an investigation. Our shipments are covered for lost packages. If the shipping carrier confirms the package as lost and grants us the refund, we will issue the refund to the customer.

The investigation process may take up to 90 days, depending on the carrier.


Incorrect Shipping Address

Please ensure that your shipping address is correct before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.


Contact

For any shipping inquiries, please contact: