Refund policy

Refund Policy

We want you to be satisfied with your purchase. Please read the following refund and return guidelines carefully.

Return Eligibility

Customers have 7 days from the date of delivery to request a return.

To be eligible for a return, the item must be:

  • Unused

  • In its original packaging

  • In resellable condition

Items that are used, damaged by the customer, or missing parts may not be eligible for a refund.

How to Request a Return

To request a return, please send an email to:


Your email must include:

  • A photo of the product

  • A photo of the package

  • Your order number

Once we review your request and confirm the item is eligible for return, we will provide the return address and further instructions.

Customers are responsible for return shipping costs unless the product is defective.

Defective or Damaged Products

If your product arrives defective or damaged, please contact us within 7 days of delivery.

Send an email to  with:

  • A photo of the damaged or defective item

  • A brief description of the issue

  • Your order number

We will review the request and provide a solution, which may include a replacement or refund.

Refund Processing

Once a returned item has been received and inspected, approved refunds will be issued within 7 business days to the original payment method.

Lost or Stolen Packages

If your package is lost in transit or reported as stolen, we will open an investigation with the shipping carrier.

Our shipments are covered for lost packages. If the shipping carrier confirms the package as lost and grants the refund, we will issue the refund within up to 90 days from the date the claim process begins.

Contact

For any refund or return inquiries, please contact: